Changes to your Membership status

- Any pre-booked events, exhibitions, training or workshops that occur AFTER your membership has expired will be converted to a standard booking and the additional costs must be paid.

Training Materials

- Our providers create and supply any training materials that are used and/or circulated to attendees. The Essex Chambers of Commerce bears no responsibility or liability for any errors, omissions, inaccuracies or negligent statements contained in the training materials.

- The content of the training materials is the copyright of the trainer. Any redistribution or reproduction of part or all of the contents is strictly prohibited.

Limitation of Liability

- The Essex Chambers of Commerce bears no responsibility of liability between you and the training provider.

Confidentiality

 - The Essex Chambers of Commerce bears no responsibility of confidentiality between you and the provider.

ESSEX CHAMBERS OF COMMERCE & CHAMBERCUSTOMS RESERVE THE RIGHT TO REFUSE ADMISSION TO ALL OR PART OF ANY EVENT.

Payment

- All event bookings need to be made and paid online only unless we have agreed alternative arrangements with you in advance of the event. If you have any queries, please contact our Accounts Manager Rachael Hogg on 01206 363721.

- Each ticket is for ONE attendee only, please book per person attending. Additional logins from one ticket will be terminated.

- The Chambers have the right to refuse entry to events to any attendee who has not made payment in full.

Cancellation

- Cancellations made more than 30 days prior to the course start date will be eligible for a full refund.

- Cancellations made between 15 and 30 days before the course start date will be eligible for a 50% refund or credit towards a future course.

- Cancellations made 14 days or fewer before the course start date will be subject to the full course fee, and no refund will be given.

- Non-attendance without prior cancellation will be treated as a cancellation within 14 days and will not be eligible for a refund.

- Cancellation(s) must be submitted in writing to the International Trade Team at int-trade@essexchambers.co.uk.

- There is no charge if a substitute person wishes to replace an existing attendee. Please inform us as soon as possible.

- Refunds are not issued for attendee connectivity issues - If a speaker or host’s connectivity fails the event will be rescheduled

- We reserve the right to cancel any event at any time without liability. In the unlikely event of this happening attendees would be offered an alternative date, event or a full refund.